Blaze Sentry

1. Introduction

Blaze Sentry ("Blaze Sentry," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you access or use our website, dashboard, alerts, contact flows, and related services (collectively, the "Service").

By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Service.

This Privacy Policy should be read together with our Terms of Service. Capitalized terms not defined here have the meanings given to them in the Terms of Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you register for an account, join a workspace, request a demo, contact us, or otherwise use interactive features of the Service.

Account information, such as your name, email address, password credentials managed through supported authentication providers, and related sign-in details.
Profile and workspace information, such as your company or organization name, avatar, role, invitation status, and team membership details.
Content you submit, including contact form messages, feedback, reports, attachments, and other materials you choose to send through the Service.

2.2 Location, Places, and Coverage Settings

Because Blaze Sentry is built around place-based risk awareness, we may collect the addresses, followed areas, regions, or approximate location information you provide or allow so we can show relevant alerts, map views, and coverage settings.

2.3 Usage, Device, and Session Information

We automatically collect certain technical and usage information to operate, secure, and improve the Service.

Log, browser, and device information, such as IP-derived approximate location, browser type, device type, pages viewed, interaction data, and referrer information.
Performance, diagnostics, and product analytics data, including information collected through tools such as Vercel Analytics or Plausible when enabled.
Browser storage and session data used to keep you signed in, remember preferences, and support interactive features.

3. How We Use Information

We use personal information to operate Blaze Sentry, support users and organizations, and keep the Service reliable and secure.

Provide alerts, maps, dashboards, authentication, saved preferences, and other requested features.
Create and manage organization workspaces, invitations, user roles, and collaboration settings.
Send transactional emails, security notices, contact responses, and the alerts or updates you enable.
Maintain security, investigate abuse, debug issues, measure performance, and improve the Service.
Comply with legal obligations, enforce our agreements, and protect Blaze Sentry, our users, and the public.

4. How We Share Information

We do not sell or rent personal information, including location data. We share information only as needed to operate Blaze Sentry, support collaboration features, or comply with legal obligations.

With service providers that help operate Blaze Sentry, such as Firebase or Google Cloud for authentication and storage, Resend for transactional email and contact delivery, and analytics vendors if enabled.
With your organization or team workspace when needed to provide shared dashboards, invitations, permissions, or workspace administration.
If you choose to submit reports or other content that Blaze Sentry makes visible to other users, administrators, or the public as part of the Service.
To comply with law, respond to valid legal process, protect safety, investigate abuse, or enforce our Terms of Service.
In connection with a merger, acquisition, financing, or asset sale, subject to appropriate confidentiality and transition protections.

5. Retention and Security

We retain personal information for as long as reasonably necessary to provide the Service, keep accounts active, maintain security, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and business need.

We use administrative, technical, and organizational measures designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have choices about how your information is used.

You can control location permissions through your browser or device settings.
You can update certain account and workspace details through the Service where those controls are available.
You can unsubscribe from non-essential emails using the links in those messages, although we may still send transactional, security, or service notices.
You can request access, correction, or deletion of certain personal information by contacting us. We may need to verify your request and may retain limited data where the law allows or requires it.

Depending on where you live, you may have additional privacy rights under applicable law. We review and respond to requests in line with the laws that apply to your request.

7. Children's Privacy

Blaze Sentry is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can review and delete it where appropriate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version and update the date above. If changes are material, we may provide additional notice through the Service or by other appropriate means.

9. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact Blaze Sentry through our contact form at blazesentry.org/#connect.